FAQ
Ordering
When will my order ship?
Our team needs 2-3 business days to pack and ship your full order. Orders placed after 2:00 pm CST on Friday — or over the weekend — will ship on the next business day.
Where do you ship to?
Domestic and international shipping available.
Can I pick up my order?
Yes! Orders can be picked up at our warehouse Monday-Friday 8AM-4PM and during our monthly events. If a pick up if needed to be arranged outside of listed time, please send an email to sales@ohgoodieabook.com
I have a question about my order, who can I talk to?
Feel free to reach out to us via email. We're more than happy to help you with anything you need!
Product
Are books new or used?
We offer both new and used "pre-loved" books. Preloved gives books an opportunity to be loved again!
Returns
What is your Return Policy?
All items are final sale.
My item arrived damaged. What should I do?
We apologize for any inconvenience caused. If your item arrived damaged, please contact us immediately!